Allow up to 4 weeks for enrollment. HAP sends a 1-cent test deposit to verify your account before live payments begin. Questions? Contact accountspayable@hap.org.
Enroll in EFT or update your bank account
These are sequential, each one depends on the last:- Go to https://www.hap.org/providers for general provider information.
- Download the HAP Direct Deposit (EFT) Application using the button below.
- Fill in: Provider/Vendor Tax ID (TIN/EIN), Provider Name, Address, EFT Contact Name, Phone, and Email.
- Fill in your bank details: Financial Institution Name, City/State, 9-digit Routing Number, and Account Number.
- Select enrollment type: New Enrollment, Change Enrollment, or Cancel Enrollment.
- Have an authorized signer sign and date the completed form.
- Attach a voided check (or bank letter on letterhead) to the PDF.
- Email the completed form + voided check to accountspayable@hap.org.
If you are switching banks
Re-run the enrollment above with the new account details. Until the change is confirmed, payments continue to the old account, keep it open and sweep the balance until deposits from HAP (Health Alliance Plan) appear in the new account. See Switch banks without missing a payer deposit for the full cutover checklist, and EFT reassociation for how to keep matching ERAs to deposits during the transition.Related
- Enroll in EFT and ERA, the general playbook
- Payer EFT/ERA enrollment directory, every payer we track