Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Phones, scheduling, reminders, intake, and payments: the software the front desk lives in, and how to keep it HIPAA-safe.
| Layer | What to look for |
|---|---|
| Phones | VoIP with call recording, text-enabled main number, after-hours routing. BAA required if voicemails contain PHI. |
| Scheduling | Online booking that writes to the real schedule with rules (visit types, provider blocks), not a request form someone re-keys. |
| Reminders & recall | Automated text/email confirmations cut no-shows 30%+; recall campaigns refill hygiene and follow-up slots. |
| Digital intake | Forms completed at home, mapped into the chart, with consents and the Notice of Privacy Practices e-signed. |
| Payments | Card-on-file and text-to-pay tied to the ledger (Choose your POS). |